Field notes

Choose activation before you ship version one

Person holding a smartphone with the screen illuminated

When a mobile product is weeks from first store release, the instinct is to track everything the SDK can see. That habit creates an event catalogue nobody trusts by month three.

Activation is a better first decision. Name the earliest moment a new user experiences the product’s intended value—not the first login, and not every onboarding screen. For a habit tracker that might be completing one logged day; for a marketplace it might be a completed first order; for a fintech wallet it might be a funded balance used once.

Write the definition in plain language, then translate it into events and properties. Assign one owner who will defend the definition when dashboards disagree. Until that sentence exists, analytics spend mostly produces noise.

Teams in Kuala Lumpur we work with often discover that their “activation” chart counted account creation. After rewriting the definition around first value, weekly product conversations became shorter because everyone argued from the same moment.

Ship the definition with your first instrumentation sprint. You can add supporting signals later. You cannot easily recover trust once every screen view sits in the same report as your outcomes.